During a sprint review, a senior stakeholder responds to a delivery delay by blaming the Agile team, becoming defensive when explanations are provided, and refusing to consider feedback from team members. Which behavior zone is best represented by these actions?
Correct Answer
Why each answer is correct or incorrect
A. Correct Answer
Correct. Blame, defensiveness, and resistance to feedback are characteristic Red Zone behaviors that undermine trust and collaboration.
B. Incorrect Answer
The behavior may contribute to team misalignment, but Team Misalignment Zone is not the specific behavioral classification described by the source.
C. Incorrect Answer
Conflict may be escalating, but this describes the situation rather than the specific behavior zone being tested.
D. Incorrect Answer
Communication is being impaired, but Communication Breakdown Zone is not the intended classification. The described blame, defensiveness, and resistance to feedback point specifically to the Red Zone.
Overall Explanation
Red Zone behavior is associated with blame, defensiveness, resistance to feedback, and other behaviors that reduce trust and collaboration. In this scenario, the stakeholder is blaming the team, reacting defensively, and refusing to listen to feedback, making the Red Zone the best classification.
Exam Tip
Agile exam tip: When a behavioral question describes blame, defensiveness, hostility, resistance to feedback, or protection of one's position, look for a response associated with the Red Zone. These behaviors work against psychological safety, openness, collaboration, and constructive team interaction.